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Privacy Policy

Privacy Policy Omnino

Your data is incredibly important to you and to us. Omnino uses and stores your data for fulfilling a reservation with you, a contract with you to manage your event or private dining, and/or for marketing with your consent. You may withdraw consent for marketing at any time.

Omnino may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2022.

What do we collect?

To enable us to manage your reservation we will ask you to provide personal details such as:

  • Name
  • Email address
  • Telephone number
  • Payment details
  • Guest names

For marketing we collect:

  • Name
  • Email address

What do we do with your data?

Omnino will never pass or sell your data outside Omnino except where a third party requires the data to provide communications as part of our normal service.

We require this information to understand your needs and provide you with a better service for the following reasons:

  • Providing you with the required service
  • Improving our products and services
  • Internal record keeping
  • Marketing emails to those who have expressly opted in to receiving them
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Cookies

We use cookies on our website – partly to provide basic web services and partly to help us monitor and track website usage through Google Analytics.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites, including without limitation, third party payment websites and service providers. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your Rights

You have the right to have inaccurate personal data rectified or removed – if you would like to do so please contact us on infoleadenhall@omninorestaurants.com

You have the right to stop marketing at any time. You can just click Unsubscribe on any email you are sent.

Gift Vouchers

By placing your order you are providing us with Personally Identifiable Information (PII) which we will only use for the following purposes:

  • Fulfilling your order and, if for the benefit of someone else, communicating it to them.
  • Collecting payment from you
  • If you provide consent, sending you marketing communications.

Statistical analysis

We do not need your specific consent for that as that processing is necessary if we are to fulfil our contractual obligations to you. We have a legitimate interest in using your data for statistical analysis.

If you have consented to us using your PII for marketing purposes, we will cease using it for that purpose if you withdraw that consent by informing us using the contact details set out above, or by unsubscribing from our emails.

You also have the right at any time to ask us what PII of yours we hold, to have it corrected if incorrect and to object to the way in which we use it. To request for your data to be removed from the system, please contact us on infoleadenhall@omninorestaurants.com

How secure is your data?

Omnino restaurant group employs a wide variety of security measures to back up, protect and manage your data. We undertake to secure your data as much as possible using up to date technology and robust policies and processes.

Our website may contain links to other websites, including without limitation, third party payment websites and service providers. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Credit card details

Deposit (if taken at the time of booking) are taken via Stripe Services which has an unrivalled uptime record and sophisticated security inbuilt as standard.

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